● Standard shipping takes approximately 2-3 weeks for domestic orders, depending on your location.
● For international orders, shipping typically takes 10-30 business days, depending on the destination and customs processing times.
● Free shipping is available on orders over $60.
● For orders under $60, shipping costs are calculated based on the order value and
destination.
● Orders are processed within 1-2 business days after being placed. Processing times may vary during peak seasons, holidays, or promotional periods.
International Shipping:
● International shipping is available, with delivery times generally ranging from 10-30 business days.
● Customers are responsible for any customs duties, taxes, or fees that may apply in their country.
● Please note that delivery times may vary depending on customs processing, and delays are beyond our control.
● If your package is lost, damaged, or delayed, we will work with the shipping carrier to resolve the issue. However, we are not liable for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer.
● Items are eligible for return within 30 days of delivery.
● Items must be unused, in their original condition, and in the original packaging.
● Certain items, such as personal care products, may be non-returnable due to hygiene
reasons.
● If your item is damaged, we offer a replacement if the damage is reported and justified within one year of purchase.
● Please contact our customer service team with details and evidence of the damage to initiate the replacement process.
● To initiate a return or replacement, please contact our customer service team.
● Once authorized, returns and replacements must be shipped back within the specified
time frame.
● Return shipping costs are the customer’s responsibility unless the product was damaged, defective, or incorrect.
Refunds:
● Refunds are processed within 7-10 business days after the returned item is received and inspected.
● Refunds are issued to the original payment method used at the time of purchase.
